High Employee Turnover Rate In Tourism Industry Tourism Essay Essays

High Employee Turnover Rate In Tourism Industry Tourism Essay Essays High Employee Turnover Rate In Tourism Industry Tourism Essay Essay High Employee Turnover Rate In Tourism Industry Tourism Essay Essay Harmonizing to the World Travel and Tourism Council, the touristry and cordial reception industry represents one of the most of import sectors of the planetary economic system, which contributes a US $ 6 trillion concern that employs over 230 million people and a important part of the universe s work force. In other word, human resource considered one of the most of import resources of the modern-day touristry and cordial reception industry. The labor back uping a broad scope of occupations in many different service sectors, for case hotels and eating houses line, subject park and amusement attractive forces. Personal service is indispensable to presenting merchandises and service to fulfill clients particularly those served in front line, for illustration servers, heads, receptionists, etc. Since the concern range is emphasis the clients contact all over the clip, the deficiency of work force may take the industry in problem. In fact, the modern-day touristry and cordial reception industry is confronting a HR crisis where the labour turnover rate is comparatively higher than other industry. The majority of service occupations tend to be impermanent, held by the people with no calling aspirations in touristry and no committedness to the industry. ( ) That is no uncertainty that the modern-day touristry and cordial reception industry offers occupation chances for the young person, adult females and less advantaged groups in society. Other than recruitment jobs, employee turnover may do by employee retirement, decease, unwellness or disablement, surrender, organisation retrenchment or expiration. The grounds why employees resign may be evitable where they may see unjust intervention, hapless leading, or deficiency of challenge. Otherwise they leave from an organisation with ineluctable grounds, for illustration immigrate to another province or state, return to university every bit good as serious unwellness . ( ) Employees may besides go forth an organisation because of dissatisfaction to the on the job conditions, wage and benefit, preparation and development, the work force diverseness issues, and other possible issue. Consequently, a elaborate turnover analysis of why employees leave a cordial reception organisation is meaningful to get at benchmark patterns on covering with the operational and administrative challenges the high degree of staff turnover. This research information would stand for the factors that influence staffs keeping or leave from their occupation in this industry. Furthermore, it helps cordial reception trade organisations generate schemes to minimise staff turnover rate yet increase staffs keeping by the agencies of heightening enlisting policy, occupation satisfaction, organisational committedness and eventually quality of service. 3.0 RESEARCH QUESTIONS What cause employees leave the organisations within touristry and cordial reception industry? What are the effects of high staff turnover to the related service sector organisations? What disciplinary action should be taken to undertake high employees turnover rate in specify sector? Research AIMS The purpose of this survey is to place the grounds of high staffs turnover in touristry and cordial reception industry. Further, this survey seeks to analyze the impacts of high employee turnover to the organisations in the industry and how organisations tackle this challenge. 4.1RESEARCH Aim To analyze the grounds of high employee turnover rate in touristry and cordial reception sector To measure the effects of high employee turnover in an touristry and cordial reception organisation To measure how organisations satisfy the employees in order to work out the job of high employee turnover in touristry and cordial reception sector 5.0 RESEARCH METHODOLOGY 5.1 RESEARCH DESIGN Each method, tool or technique has its alone strength and failing. ( ) To guarantee the cogency and reliable of this survey, descriptive research design is used since the research jobs is non a new issue and had been sought by old research workers. ( ) Descriptive research is designed to depict features of a population or a phenomenon, where in this research, is to depict the features of the labour turnover within the touristry and cordial reception industry. Further, it may assist to analyze the ways that may cut down such phenomenon. Therefore, this research will be based on quantitative methods. Quantitative method will be undertaken by distribute study questionnaires to a big figure of respondents in order to obtain accurate information and bettering determination devising. ( ) Deductive research is the logical procedure of deducing a decision from a known general premiss. ( ) Deductive research has been used in this research to prove hypothesizes whether certain factors may act upon labours surrender and whether high turnover rate would take touristry or cordial reception organisation into certain quandary. Cross sectional surveies method besides will be used to carry on this survey because the continuance to carry on the research is limited. 5.2 UNIVERSE OF POPULATION The population selected to carry on this survey will be the employees who engaged in the touristry and cordial reception organisations that is high labour turnover rate, for illustration touristry attractive forces like Genting Highlands and certain hotels every bit good as eating houses in Malaysia. 5.3 Sampling Design: 5.3.1 SAMPLE SIZE To carry on this research, the selected sample size will be 200 employees within the touristry and cordial reception in Malaysia. 5.3.2 SAMPLE APPROACHES Since it is hard to seek the people who experience high labour turnover rate even surrender in the touristry and cordial reception organisations, the research are undertaken by snowball sample. Snowball sample is one of the non-probability samples that selects the initial respondents by chance sample and so obtained the extra respondents by referral from initial respondents. The advantages of utilizing snowball sample are economical and do convenience to the research worker every bit good as respondents. With this attack, this survey can conducted by makes initial interview with the little group and so utilize these to set up contacts with other relevant employees to reply the designed questionnaires. 5.4 RESEARCH METHOD Secondary informations such as diaries, text edition, newspapers and website articles besides will be utilized when carry through this research. In wide footings, the questionnaires for study intent are designed with closed and open-ended inquiries. The inquiries designed expect to present the grounds of high employee turnover rate together with its effects to the organisations within touristry and cordial reception industry. 6.0 DATA ANALYSIS The informations obtained from study methods will be analyzed by utilizing SPSS VS.18.0 per window. It is used to obtain the descriptive statistic like frequences, mean and standard divergences that reveals the result of the research job. 7.0 TIME SCALE GANTT CHART November 2010 December 2010 January 2011 February 2011 Chapter 1: Introduction 1.1 Research Questions 1.2 Research Aims Rationale of the research chosen Chapter 2: Literature Reappraisal Chapter 3: Research Methods 3.1 Secondary informations 3.2 Focus group 3.3 Case surveies 3.4 Survey questionnaires Chapter 4: Datas Analysis and Findingss Chapter 5: Decision and Discussion Binding of Dissertation

DHL Case Study †Strategic Planning and Strategy

DHL Case Study – Strategic Planning and Strategy Free Online Research Papers Contents: Unit 1 Management Strategy 1. Definition of Management Strategy. 2. Proposal of a suitable structure for Identification of DHL’s appropriate participation from its stakeholders for the development of strategic management 3. Development and description of the key criteria of that DHL considers when reviewing management strategy options 4. 4.1. Construction of an appropriate strategy of DHL employs and indication of its resource implications in the organization. 4.2. Discussion of DHL’s proposal of strategic alliance with UPS for strengthening of market posisstion and share. Unit 2 Vision, Mission, Objectives and Measures 1. 1.1. Identification of DHL’s ethical, cultural, environmental, social and business Objectives. 1.2 How these influence by the current business and economic climate between 2002 and 2008. 2. Description of DHL’s vision and mission statement. How these effect on DHL’s core organizational values. 3. 3.1. Establishment and evaluation of any organizations achievements with its objectives like DHL. 3.2. Process of management of DHL’s culture issues as a result of being a global player. Unit 3 Implementation of the Strategy 1. Development of a timetable outlining the anticipated strategy implementation of the partnership between DHL and UPS including key milestones. 2. 2.1. Appropriate dissemination processes that might assist DHL to encourage participation and commitment to the new strategic collaboration with UPS. 2.2. Setup monitoring and evaluation systems for this new strategy. 2.3. Outlining how this might be possible within DHL. MANAGEMENT STRATEGY can be defined as the future oriented conception in which the relationship between the industry and environment (pattern for adopting to the environment) is described and forms the guiding principles for the people in the industry for decision making. It is definite that the state of affairs with regard to the management strategy like the number of years for which the strategy has been planned, how clearly it has been described and for what level of people it forms the guiding principles etc., differ from industry to industry. Strategic planning of an organization determines over the next years or more, how its going to get there and how it will know if got there or not. The focus of strategic plan is usually on the total organization, while the focus of a business plan is usually on a particular product. Service or program. There are variety of perspectives, models and approaches used in strategic planning both in profit of non-profit organizations. The way that a strategic plan is developed depends on the nature of the organizations leadership, culture of the organization, complexity of the organizations environment etc. Regarding with my assignment on a case study on DHL’s success partnering with UPS, it is found that both of these organizations adapted the goals-based strategic planning with issue-based and organic based strategic planning. 1. DHL ensures appropriate participation with different stakeholders in different ways for the development of its strategic management processes. DHL believe that it is vital that they identify their stakeholders and either consult them, or establish a dialogue with them to understand their key concerns-this will help them shape their future activities and to be sensitive to the impact that they have. Engaging stakeholders can allows them to gather input. After engaging with the World Economic Forum’s Logistics and Transportation Corporate Citizenship Initiative (LTCCI), DHL can participate with stakeholders for the development of its strategic management process on the two levels: First, stakeholder consultation, for the main concern about environmental emissions, ensuring positive impact on local communities, the health safety and well-being of employees. For example, Currently DHL consulting with customers relate to suppliers meeting strict environmental management systems standards, the monitoring of greenhouse gas emissions and adherence to human rights codes etc. Second, multi-stakeholder dialogue: which is convened by the much-respected Goal Reporting Initiative (GRI). Most importantly, DHL can make corporate governance. It is the set of processes, customs, policies, laws and institutions affecting the way in which a corporation is directed, administered and controlled. It can help DHL in declaration of conformity, their corporate values with other stakeholders like employees, suppliers, customers, bank and other lenders etc. O One of the important example of the development of the strategic management process is its partnership with the rival party UPS. By partnering with this win-win strategy, DHL has benefitted shipping, financial services and telecommunication industries and has yielded a positive outcomes in the Fed-ex-US postal services which was signed in 2001. Partnering with rival party can play a major cost-cutting initiatives as the fuel prices are on the rise, may be positive step towards controlling pollution by optimized use of planes. 2. DHL’s most important reviewing management strategy criteria is the cost reduction programs. The chief executive of DHL’s global business, John Mullen admitted that maintaining a scale of network similar to that of UPS and FedEx with just 6% or 7% market share, gave them financial benefits. According to this agreement, UPS will carry DHL’s US domestic and international shipments within North America. The agreement mention that UPS will carry express, deferred and international packages but not freight. It was identified that UPS will also transport DHL air packages between US, Canada and Mexico. Under the deal DHL is expected to pay every year $1 billion to UPS. DHL also plans to restructure its domestic footprint. The third point is the go green programme by reducing carbon emission by implementing a number of measures including, Reducing gas and electricity usage across DHL’s building portfolio, through a means of increased awareness and technique and improve building management. Using 100% renewable energy across all DHL express UK properties. Investing alternative fuel option- DHL is proactively seeking alternative to the fuel volume that are purchased. These trails have been undertaken in collaboration with DHL’s industry partners and have included both courier vans and trucks and are helping to pave the way for future transport solutions. The introduction of 12 fuel efficient double-decker trailers, contributing to a reduction of circa 250 operating runs per annum. Continuing increased amount of waste that is recycled. DHL has three pilot schemes underway whereby waste is sorted on site, baled and sold to recycling agent. 3. Strategic alliances with its rival company like UPS, FedEx can be an appropriate strategy for the DHL and it can be a resource which can DHL implement for its organizations development. Jerry Hempstead, president of Hempstead Consulting in Orlando, said that a large number of shippers who use DHL because of its flexibility with its flight scheduling to accommodate the special needs of specific shippers, will see at least 3.3% decline in the service performance. As a part of its strategic move in 2003, DHL acquired Airborne Express which was the third largest player in the US and ABX Air started providing airlift along with ASTAR Air Cargo for DHL. DHL had big aspirations for its express business in the US after it acquired Airborne Express. Making alliances with other parcel services can save a lot of money especially if these express companies can create a similar route network. Alliance with UPS can cut costs a lot. UPS will carry express, deferred and international packages. It was identified that UPS will also transport DHL air packages between US, Canada, and Mexico. Under the deal, DHL expected to pay every year $1 billion to UPS. Proposed strategic alliance can strengthen the DHL not only for above reason but also this deal was one of the series of transactions such as acquisition of Emery by UPS in 2006 and Airborne by DHL in 2003 which reduced the competition in the express industry. Unit 2 1. 1.1 There are varieties of objectives in related with ethical, cultural, environmental, social and business can be found in DHL. Such as a) Ethical commitment: ? Quality focus- DHL’s commitment is the quality first makes the difference.In order to achieve high quality standards; it works constantly to improve its structure and processes to satisfy the customers. ? Customer’s satisfaction- DHL believes that customer’s satisfactions guarantee their own success. They prioritize customer focus in all of their business processes, projects and dealings. ? Besides these, DHL believes in laws and ethical standards, transparency, accounting and reporting standards, and money laundering as well. b) DHL’s business integrity: ? Shareholders trust- DHL’s corporate management very much transparent to their shareholders and investors. ? Business partner dialogue- share principles of ethical behavior, social engagement, respect their suppliers, subcontractors, agents etc. ? Besides these, conflicts of interests, fair competition, bribery and corruption, gifts and benefits, facilitating payments etc. c) Social responsibilities: ? Communities- DHL is committed to support the communities in which they work. They work for community development with non government organizations. ? Environment- They are committed to improvement the environment as well. They regularly assess and monitor their impacts on the environment. ? Cultural achievements. 1.2. After purchasing by a privatized German postal services, DHL could not fill the planes with cargo to capacity made way for losses. Within a short span, 2004-2008, DHL’s US business lost $3 billion. But, for the above objectives, in 2003, it contributed $64 billion to world GDP. In 2004, it became a global market leader of the international express and logistic industry by attaining revenues over $32 billion. DHL’s overall revenue for the year 2007 was $20.2 millions. Globally, in 2007, DHL express processed approximately $1 billion shipments annually. It was reported that the worlds number 1 in ocean freight and contract logistic in 2008. 2. DHL’s mission is to be first choice worldwide by making the most scale and experience and the passion. Its vision is the transform the logistic industry and to deliver beyond customers experience for the future. DHL’s vision is To intensify customer focus. To deliver consistence service excellence. To extend capabilities ( creating local strength and driving practical innovation) To attract, develop and retain talents. To relentless drive efficiency. To be proactive in social. With using the vision and mission statement, DHL’s core organizational values can be increased by examining its weakness, threats, strength and opportunities. The following swot analysis can be done in DHL. STRENGTH: WEAKNESS: o Strong brand image. High price o Globalism Market share estimate o Eservices and technology Weak visibility o Corporate symbiosis Not as well known as UPS or FedEx o Smart-truck projects. OPPORTUNITIES: o Expansion globally o Joint venture o Expansion of ecommerce o Increased the number of manufacture good. THREATS: o Relation with foreign countries. o Economic and political condition o Restriction o Economic slow down. COMPANY STRENGTH: Strong brand image- In 1997, DHL became the global express transportation company simultaneous system-wide ISO 9001 certificate in international quality standards. Globalism- DHL operate mare than 220 countries over the world on a global scale. E services and technology- it uses and search for a new technology. Product can be tracked, queried, and ordered online. Corporate symbiosis- it helps to encompass the empowerment of its personnel at a local level. Smart-truck projects- it allows DHL to deliver faster. COMPANY WEAKNESS: High prices- prices above their rival company. Mistakes in market share estimate- it it’s the biggest weakness of DHL. Weak visibility- in the community compared with its potential. COMPANY OPPORTUNITY: Expansion globally- it can expand globally including other companies under DHL. Joint venture- DHL can form joint venture integrating their customer bases. Expansion of ecommerce- it serves with shipping online. DHL can enjoy both profit and brand name recognition form this kind of expansion. Increased in the number of manufactured goods- manufactured goods will increased exponentially as a report given be WTO. COMPANY THREATS: Relations with foreign countries- in every country, DHL subjects to laws and order which hinders their operation and efficiency. Economic and political condition- as a global company they are subjects to more risks than other domestic companies. Restrictions- some restrictions like to prevent from china are big problems in the logistic sector. Economic slow down- it decrease the number of products they produced. 3. It is very much difficult to establish and evaluate the achievement of objectives of any organizations like DHL. However, if any organization can manage its own cultural issues properly, then it may be possible to achieve. DHL employees can share common value and strong corporate culture. Their corporate values represent a responsibility and a challenge. They can view themselves as a member of society, and this attitude is reflected in the responsibility that they assume for people and environment. UNIT 3 Implementation of the strategy: 1. Implementation of the Group strategy presented by CEO Frank Appel in the spring of this year is progressing according to plan. Deutsche Post DHL presented DHL Solutions Innovation (DSI), its newly launched business unit at the 26th German Logistics Congress in Berlin. As a motor of innovation and a cross-cutting function of DHL it pools and drives technological development within the Group. Headed by Petra Kiwitt, it reports directly to CEO Frank Appel. Logistics is becoming a sector for trendsetters and setting standards not only with respect to technological development. Petra Kiwitt and her team will contribute to ensuring that our Group remains one of these trendsetters and helps to secure the economic success of our customers by offering future-oriented logistics solutions, said Frank Appel.The newly created organizational unit consolidates the innovation activities of the individual branches of DHL. Based on the results of market studies, analyses of sector strategies and inte nsive customer surveys, DHL Solutions Innovation lays the groundwork for future-oriented and standardized logistics solutions that are becoming applicable across sectors. Our customers expect sustainable solutions, understandable services that are easy to use and uncomplicated access to their service provider. We are achieving this among other things by enhancing connections between the various DHL Units dealing with research and development. This is a way to tap the full creative potential of our staff, Petra Kiwitt stressed.Right from the start, DHL Solutions Innovations has been able to benefit from successful platform approaches, such as the Control Tower Concept. Used for several customers, this concept enables a strategic transport management through modern IT solutions which provide a permanently updated access to all details of the supply chain. The experience and innovative strength of the DHL Innovation Center, which opened in 2007, is another asset. This is where ground breaking logistics solutions such as the parcel robot, the carbon offsetting procedure and the smart truck originated.DSI also proves that the Group Strategy presented in March 2009, which is aimed at strengthening Deutsche Post DHLs leading role in the international logistics market, is being implemented. The strategy is aimed at leveraging the full potential of the worlds leading logistics provider and increasing the profitability of DHL by improving cooperation as One DHL and increasingly dovetailing operations with DHL Global Customer Solutions (GCS). The needs in particular of the 100 biggest customers handled by GCS are valuable indicators, which are now being fed into development processes at an early stage.DHL Solutions Innovations is also the result of the study Delivering Tomorrow Customer Expectations in 2020 and Beyond that was recently presented by Deutsche Post DHL. Our study shows that the omnipresence of the Internet, sustainable resource management and climate cha nge are issues of relevance to society. The logistics sector too must respond to these challenges, stated Frank Appel. DHL Solutions Innovation is another building block that will help Deutsche Post DHL turn these challenges into opportunities. Strategy 2015: The Strategy 2015, which CEO Frank Appel announced on March 11, 2009, is based on two pillars: The first is a strong mail business that is clearly committed to carrying out the universal service obligation of Deutsche Post and that plans to add new value-added electronic services to its range of offerings. The second is an integrated international logistics business that vigorously focuses on quality and customers. The core aim of this strategic shift is to unleash the companys unexploited potential following the aggressive phase of expansion pursued in recent years. The objective is to achieve growth in all divisions that exceeds market performance by 1 to 2 percentage points. At the same time, the Group is committed to ensuring that these growth targets are reached in accord with its responsibility for the environment and society. At DHL, the individual divisions in the future will work even more closely together in order to better address customer needs and to improve profitability of the entire business. The Group has also introduced a new guiding principle for employees with the aim of increasing employee involvement and commitment and of ensuring swift implementation of the Strategy 2015. The strengthening of the First Choice customer initiative will also contribute to this end. Challenges 2009: The worlds economy has been experiencing a tailspin of historic proportions since the fourth quarter of 2008. Throughout all regions and sectors, many customers of Deutsche Post DHL are seeing unparalleled decreases in demand, which then result in lower shipping volume. In the United States, the restructuring of the Express business continues to make good progress. The termination of the entire domestic business was carried out on schedule at the end of January. The remaining international express cargo will be shipped by DHLs current carriers ABX Air and ASTAR Air Cargo. The talks between UPS and DHL about a potential airlift agreement have been terminated. Despite having to master major economic challenges this year, the Group will remain fully committed to its responsibility for the environment and society. As presented in its Sustainability Report 2009, the Group has introduced various initiatives in all Corporate Divisions covering the areas of fleet, buildings, innovative technologies and employee motivation to help improve carbon efficiency. Deutsche Post DHL a year ago launched its Go Green climate protection program aimed at improving carbon efficiency by 10 percent through 2012 and by 30 percent through 2020. Financial improvements: In terms of costs, DPWN expects to see overall profits for DHL Express US improve by $1 billion in 2011, with expected losses of $1.8 billion in 2008, $900 million in 2009, $500 million in 2010, and $300 million in 2011. Although this restructuring is expected to have a significant material impact on DHL’s cost base and overall infrastructure, it is expected to have a smaller impact on customers, said DHL Express CEO John Mullen. DPWN said it expects to spend up to $2 billion to finance the restructuring plan, which will go towards termination costs, leases, severance, aviation assets, and pickup and delivery optimization. And DPWN noted that it anticipates these restructuring efforts will result in annual savings of $1 billion per year (in earnings before taxes), with key changes expected to be completed by the end of 2009 and full plan implementation taking hold by 2010. â€Å"As a result of this, we will have a less complicated ground and air network than we had before, which should deliver more reliability across the whole platform of our combined operations,† said Mullen. â€Å"Most importantly, we believe this plan will protect our international network franchise and our global coverage, which is critical to a global player such as us. It is essential that we have a continuing presence in the U.S.† Industry analysts suggest that there are pros and cons in terms of the type of impact today’s news may have for shippers. â€Å"DHL has stated in the past that its customers pay less than its competitors on many occasions,† said Doug Caldwell, executive vice president of ParcelPool, a small parcel delivery consultancy and services provider. â€Å"So now you have a situation where current DHL shippers with good rates can think this is a positive, because it says DHL is clearly staying in the U.S. and they don’t have to worry about DHL shipments down the line.† But shippers will want to see a smooth transition for DHL’s U.S. restructuring, noted Caldwell, and he said they don’t necessarily need to be exploring other options. Instead, shippers using DHL should be looking to hold onto those rates for as long as they can for two reasons: one being that DHL’s rates are by and large better than what the competition offers, and the second point being the reliability of UPS airlift. â€Å"Why would a shipper want to switch from DHL to UPS, when UPS is already handling the line haul for airfreight on shipments right now? Also, UPS operationally is second to none linehaul with very few service failures. This is a plus for DHL shippers, except for those with a lot of rural shipments, and for those in rural areas normally have a different service expectation.† While Parcel Pool’s Caldwell, said that DHL’s probable agreement with UPS is largely favorable for shippers, Jerry Hempstead, president of Hempstead Consulting in Orlando, Fla., said that today’s announcement overlooks some important points for shippers. One point being that this deal with UPS leaves DHL bound to the UPS flight schedule. DHL, said Hempstead, has a large number of shippers that use DHL, because it has been flexible over the years with its flight scheduling to accommodate the special needs of specific shippers. As an example, he said DHL has a special flight into Memphis that allows it to deliver as early as 4 a.m. to a company that repairs laptops. This gives the laptop repair company the ability to extend its repair window so that laptops can be turned in the same day and shipped out to the customer. He also pointed out that other businesses have special flights into certain cities via these specific DHL flights. â€Å"I am not sure how the new arrangement with UPS is going to address the special situations DHL has developed over the years,† said Hempstead. â€Å"In addition large shippers, by way of the announcement, will see, by DHLs admission at least a 3.3 percent decline in the service performance, and the delivery will be through a hand-off to the USPS. DHL was already struggling with its service image in the marketplace. You can’t price poor service low enough to keep many of the large shippers upon which DHL built its domestic business.† He also cautioned that there are a lot of unknowns in this announcement, with the most disconcerting one being that they announced a deal with UPS without having a definitive contract in hand with UPS, leaving UPS in the driver’s seat in negotiating the final agreement. Its infrastructure network and in aviation with a restructuring plan that focuses on three mainelements: 1. Reducing infrastructure network capacity by approximately 30 percent through the following detailed measures: Consolidating and closing smaller sorting facilities into modernized, larger stations, resulting in reductions of approximately 34 percent Rationalizing pickup and delivery routes by 17 percent, including new courier routing plans to enable better route planning and avoiding peaks in the operation, as well as making changes to staffing plans Ground linehaul network rationalized by 18 percent through improved capacity utilization and footprint reductions in some remote areas. 2. A proposed contract between DHL and UPS whereby UPS will provide air uplift for DHL Express U.S. domestic and international shipments within North America 3. Reduction in overhead and other administrative costs As one central part of its restructuring activities, DHL and UPS will pursue a contract to provide air uplift, creating a single airline partner for DHL Express in the U.S. DHL will continue to operate its courier and ground network as well as pickup and delivery services to its customers across the country. The proposed agreement, in character and scope representing an efficient model in the express industry, will extend for 10 years. The commencement of UPS service into the DHL network is expected to begin later this year. The proposed contract provides both DHL and UPS substantial economic benefits in the U.S. Express market, which remains one of the most challenging marketplaces worldwide in light of the current economic downturn. DHL will continue to compete in the U.S. market under its own brand, offering attractive value to customers. The restructuring action in no way diminishes DHLs commitment to retaining a significant presence in the U.S. market, which is key to DHLs global network. DHLs strategic priorities in the U.S. will be to continue to provide record service reliability, and accelerating growth in more profitable segments of the market through leveraging innovative sales channel strategies like the recently announced Walgreens partnership. To drive the implementation of the restructuring plan, DHL recently announced the appointment of long-time DHL senior executive, Ken Allen, as CEO of DHL Express U.S. Allen has extensive experience executing restructuring plans within DHL. In his previous role as CEO of DHL Express Eastern Europe, Middle East and Africa (EEMEA), Allen has doubled revenue growth and margin within two years. In addition, his experience as CEO of DHL Express Canada resulted in turning many years of negative performance into what is now positive financial development for the company. Conclusion: From the above discussion, it can be said that-Centralization is not a benefit in and of itself, but it does enable the practice of strategic planning. Strategic Planning can be applied to both a centralized and a decentralized model. But is easier to apply strategic planning to a centralized model, and it’s more difficult to apply strategic planning to a decentralized corporate culture. It allows for economies-of-scale on a worldwide basis, the benefits of which can be applied to every component of the value chain. In my opinion, DHL can make successful their business buy developing a contract whereby UPS will provide airlift for DHL express US domestic and international shipments within the US. The two parties will now rapidly conclude a definitive contract with the goal of being able to provide service in the second half of 2008. The two parties will now rapidly conclude a definitive contract with the goal of being able to provide service in the second half of 2008. References: ? Applied Strategic Planning: How to Develop a Plan That Really Works, by Leonard Goodstein. ? The Board Member’s Guide to Strategic Planning: A Practical Approach to Strengthening Nonprofit. ? Organizations (Jossey-Bass Nonprofit and Public Management Series) by Fisher Howe. ? Organizations (Jossey-Bass Public Administration Series) by John M. Bryson, Farnum K. ? Alston. Jossey-Bass, 1995. ISBN: 0787901423. ? High Impact Tools and Activities for Strategic Planning: Creative Techniques for Facilitating Your. ? Organization’s Planning Process by Rod Napier, Patrick Sanaghan, Clint Sidle. ? Strategic Planning: What Every Manager Must Know, by George Albert Steiner. Free Press. Additional Resources ? Websites ? www.wikiswot.com/swot4_user_generated/DHL.html ? Community Associations Institute- www.caionline.org ? 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Writing competency Exam Essay Example | Topics and Well Written Essays - 500 words

Writing competency Exam - Essay Example By looking at my final paper I think you can see that I have improved in both the things I wanted to when I started the class. For starters, I did quite a lot of research, collecting a total of 11 sources from a variety of different places. These sources covered a number of topics, but also got specific, showing that I was able to understand both the broad picture and the details in my research for the paper. For instance, the sources I got at the beginning of the paper covered the topic from a general perspective, as shown by Kingsolver’s quotes on the different ideas about problems caused by technology. But then, I was able to use several articles from different places to show how widespread these concerns were. Also, even though the topics they covered are not identical, I was able to show enough information so that the reader of my paper got a good idea of each issue and showed how it related to the whole. One other reason for this working is because I organized the paper in a way that went from general to specific before going back to general again. I started with an argument that technology can cause problems as well as solve them. Then, I discussed Kingsolver’s article on the issue. After this, I used specific examples, one after the other, that supported my argument. Finally, in the conclusion of the paper, I briefly talked about what the examples meant before using them to drive home my first argument. I think that this shows I have met the goals I set for myself. However, even though I have improved I think I would like to get even better before I were to start work. For instance, in my future papers I would like to use more books and articles from journals written by professional scholars. That way, I could get even more specific and make an even better argument. I think I can also work on the way I organize my paragraphs and ideas a bit more. In short, even though I may still have a ways to

Business report Essay Example | Topics and Well Written Essays - 1250 words - 2

Business report - Essay Example Likewise, Reebok-CCM Hockey is one of the planet's biggest originators, makers and advertisers of ice hockey gear and identified clothing with two of the planet's most prevalent hockey mark names: Reebok Hockey and CCM. This report provides valuable information about the company’s current Status and future opportunities for improvement (MarketLine, 2013, p.ND). Current Status Leveraging solid mark portfolio to create a vigorous retail foot shaped impression The association is leveraging its marks to create an in number retail presence and increment benefit edges by expanding retail bargains as a rate of aggregate bargains. The association's divide of own-retail has developed significantly and at present Adidas works 2,401 stores for the Adidas and Reebok marks worldwide. So as to guarantee fitting combination and presentation at the purpose of deal, the association either operates its stores itself (own-retail and e-business forms) or works together with its wholesale friends for example mono-marked establishment stores, shop-in-shops, joint steps and co-marked stores. To further improve its retail operations, Adidas has a midway crew which works nearly with the association's business sector conglomerations to drive the exhibition of the Adidas and Reebok retail operations worldwide. With a specific end goal to further develop its retail foot shaped impression, the association plans to open around 100 to 150 Adidas and Rebook stores and rebuild around 180 stores throughout FY2012. Adidas' solid mark portfolio and improved retail presence empower less demanding client review and encourage it to drive topline development and further bolstering accomplish aggressive good fortune over its companions. Keep tabs on exploration and infrastructure has helped ceaseless advancement of new features Adidas gives critical resources and thoughtfulness regarding item growth, process innovation and buyer understanding research to improve items with imaginative and notab le characteristics for its two marks: Adidas and Reebok. Indeed, in demanding the earth, the association kept up its speculation on R&D. Adidas used E115 million ($160.1 million) on R&D in FY2011, an increment of 13% over FY2010 (Borowski, 2011). The Adidas Innovation Team is answerable for the growth of new advances and thoughts in all key item classifications for the Adidas mark. The crew is partitioned into aggregations that concentrate on attire, footwear and fittings, inside which there are single feature centre classifications like ball, football (soccer), American football or cross-class venture regions for example clever items or vigour administration frameworks (padding innovations). Notwithstanding its inward R&D undertakings, Adidas likewise acquires a constrained measure of R&D dexterity from generally made exploration friends, incorporating University of Loughborough (England), the University of Calgary (Canada), the University of Michigan (the US), the University of Er langen-Nuremberg and the University of Freiburg (Germany), and also Waseda University (Tokyo, Japan). This methodology permits a more stupendous adaptability and quicker access to know-how as contrasted with significant time and assets needed if advanced inside the association. Throughout 2011, Adidas likewise banded together with

Frankenstein Mary Shelly Essay Example for Free

Frankenstein Mary Shelly Essay She is a reminder that even though he gave his monster life she is still dead. It is possible he feels responsible for her death on some level, and now hes responsible for this monster. Shelly focuses the entire dream on death and those close to Frankenstein. It gives the impression that everyone close to Frankensteins heart is tainted even his child and creation. In this paragraph Frankenstein is described as being trapped, too scared to venture into his house. Instead he is confined to the courtyard, waiting with wide eyes to escape onto the streets. Shelly describes the morning just as dismally as the night; rain, cold, depressed atmosphere, but the light is growing. Morning arriving is a portrayal of hope. Once Frankenstein is released onto the streets he walks around quickly, with some unknown purpose. His eyes are ringed with sleep, he moves almost erratically, trying to find something and yet avoiding his monster. Shelly shows a paranoid man, running. Hes drenched and shivering from cold, on the point of breaking down. The picture is unwelcoming and uncomforting. Frankenstein is isolated by the rain and darkness of the black sky. Frankensteins aimless expedition continues, he speeds along pelted by rain, but time only trickles by. It seems he hopes that his stinging eyes and aching legs will numb his troubled mind. Mary Shelly quotes a poem The Ancient Mariner. It fits the story so perfectly it appears as though it could have been her inspiration for this description. It describes a terrified man scared of whats following him. His follower is said to be a frightful fiend, like Frankensteins monster, close to him like a friend but evil, waiting to creep up on him. The poem itself is about sailors searching for land, searching for an albatross to lead them to safety. Frankenstein is also lost in the dark winding streets of Ingolstadt desperate for help. Mary Shelly brings the tension up almost as high as it can go in this section of the chapter. To keep the story flowing she cuts through the suspense with a stinger. Cleval arrives signifying the start of a new stage in the story. Frankenstein is on the point of breaking down when his old friend appears. Clevals arrival brings Frankenstein around and lightens the mood; soon the monster is almost forgotten. Shelly stops using oppressive descriptions and starts describing Frankensteins interactions with his old friend. The reader moves from Frankensteins shoes to an outsider, watching the story unfold. Frankenstein is twitching and restless, terrified that the monster is still in his apartment. He acts childishly in front of Cleval making him wait downstairs while he checks to see if his nightmare is gone. Frankenstein throws open doors and charges into rooms ready to confront his ghouls and demons. Once he realizes that the monster isnt there he becomes giddy with joy. Mary Shelly procedes too describe him as feverish and unsettled. This is noticed by Cleval, alarmed by his ostentatious laughter and wild darting eyes. Frankensteins mind may be more at ease, like the readers, but hes obviously feeling uncomfortable showing that the threat isnt gone. Frankenstein had been malnourished and sleep deprived for many months, and in the last few weeks leading up to the reanimation of his assembled body his life was barely there. Mary Shelly shows Frankenstein as being delirious and senseless, almost wild in the way he moved and did things. Frankenstein is finally overcome by exhaustion and he breaks down, which in turn develops into a feverish illness that renders Frankenstein helplessly weak for months. Shelly allows the necessary time for him to recover which is vital for the story. She had made the story so tense but it needed to continue on, so Frankensteins illness allows the tension to simmer and the plot to progress onto the next chapter. As he slowly recovers things finally return to normal. Shelly gradually stops using depressing worlds like gloom and dismal which were frequent occurrences in the winter months. Instead she describes the holly springtime and plants with buds growing symbolizing new life and a new beginning for Frankenstein. In conclusion, Mary Shelly uses numerous techniques to achieve the right amount of suspense and atmosphere in this chapter. She frequently applies gothic machinery to her descriptions. Shelly distorts the light the increase suspense and consistently describes drab and dreary weather to give an underlying base of gloom. Shelly continuously shows Frankenstein as being terrified, mad with fear yet relentless. His strange behaviour unnerves the reader. Shelly uses longer sentences throughout this chapter to make it appear that the time spent between the reanimation and meeting Cleval even longer. Shelly carefully uses the poem The Ancient Mariner (which mirrors the Frankensteins situation) to cut the tension in the middle of the chapter allowing it to peak then plateau. Shelly moves the reader from the point of view of Frankenstein to the point of an outsider several times, not literally, but by increasing the tension and allowing it to fall, the reader occasionally feels as though they are there with Frankenstein. Shelly does all of this seamlessly, not letting any style or technique stand out and draw away from the seemingly natural flow of the chapter, and still developing the atmosphere terrifically throughout.   Jessica Williamson English 1574 24/10/2005 Show preview only The above preview is unformatted text This student written piece of work is one of many that can be found in our GCSE Mary Shelley section.

Odyssey :: essays research papers

"Furthermore, we have not even to risk the adventure alone, for the heroes of all time here gone before us." (p.1 A Heroes Adventure). This quote from Joseph Campbell tells you the essence of a hero. Odysseus might be a hero in the book but Telemachus was the one who went through the real journey. Campbell defines a hero one as "who has found or done something beyond the normal range of achievement and experience. A hero is someone who has given his or her life to something bigger than oneself." (p.1 A Heroes Adventure) Now if you consider the fact that Odysseus was put in this series of predicaments but outside forces that would consider him a hero, wouldn't you? But, he did not believe in or accept those gods as power above beyond himself. Now if he does not believe as the gods as a higher power then he is not a hero because Campbell specifically states that "a hero is one who accomplishes something bigger than one's self." If Odysseus does not believe that the gods are a higher power, than he did not accomplish something above and beyond an abnormal adventure by defeating the spite of Poseidon. Campbell defines a hero by the type of adventure as well. "Well there are two types of deed. One is the physical deed, in which the hero performs a courageous act in battle or saves a life. The other kind is the spiritual deed, in which the hero learns to experience the supernormal range of human spiritual life and then comes back with a message." p.1(A Heroes Adventure) So this does say that Odysseus is a hero to some degree, but who is the real hero? Telemachus is the real hero. He went both through the physical journey searching for Odysseus and the spiritual journey. He went on the spiritual journey of becoming a man. Facing the hardships of keeping his mother safe from freeloaders and somewhat of keeping a kingdom in order until the return of his father. With juggled his period of adolescents, he showed that he had the strength not in his muscles because one on one he would get beaten badly, but in his heart to overcome his hardships to the best of his ability. Campbell yet again flat out says that Telemachus is a hero on page 129, "Odysseus' son Telemachus was told by Athena, "Go find your father."That father quest is a major hero adventure for young people.

The Clusters Psy

Whenever I am with my friends they are constantly telling me to be quiet because I never stop talking I Just do not like it to be quiet. I feel that I am the life of the party I also do this at work with my co-workers I Just like to talk I feel I have a mouth to express myself and be heard. Openness to experience I feel is another that describes me well because along with always thinking and talking I an very Curious to know a little about everything. I feel that I can learn about different things forever, and that I can always learn how to do something I already know a deferent more efficient way.Curiosity never hurt anyone I believe the world Is full of many mysteries and we must unlock and discover them to learn what they are. I also find myself building thing without the instructions not because I do not need them, but because I am curious to see if I can create what I am building without them. Even if do not know something on a subject I will sometimes act as if I do because I w ant to see how gullible people are, and I also know many facts about everything so it is easy to believe me.Using agreeableness I would consider myself to be ruthless and soft-hearted why, because I tend to be easygoing and am kind to people I know, but if I do not know you I am not going to be nice to you. Do not get me wrong though even with people I know I can turn on if they give me a good cause to snap on them. People who hitch for rides I feel bad for and even though I do not know them I feel I am doing a good deed for the day by offering them a ride. I will never give them money though and support their habit unless I was to take them directly to buy food.The reason for this impassion is because I have been in there shoes needing a ride and walking to my destination through rain, sleet, snow, or any whether and I feel for them. This is because I wished someone would stop for me and nobody ever did. I do not consider myself someone to make mad or do wrong to because I hold gru dges and will obtain my revenge on you I never forget those who do me wrong. I am not afraid to delete a good friend or bad friend out of my life because of a problem and issue we are facing. There are many more people that I can meet, and get to know better than hem.Like I stated before I never forget this means that I will get revenge on you eventually whether It Is In the same day, days, month, years away I will get you back. The payback that I dish out will be plenty worse than whatever you did to me also. I feel that the person I am today fits Into these categories the best when describing myself using the five traits of personality. BY Mickey's Explain, in 200 to 300 words where you think you fall within the spectrum of each. Of people tell me to be quiet I cannot help it.That is Just the type of person I am. I like to because along with always thinking and talking I an very curious to know a little always learn how to do something I already know a different more efficient way . Curiosity never hurt anyone I believe the world is full of many mysteries and we must see if I can create what I am building without them. Even if I do not know something eventually whether it is in the same day, days, month, years away I will get you back. Feel that the person I am today fits into these categories the best when describing

Diliman Preparatory School Essay

Introduction Meeting deadlines appear to be very stressful among students. They like to work at the very last days to run after the deadline. Cramming like a speedy horse in complying with a given specific task the day or night before. Why? It is a matter of upbringing or behavioral pattern that governs the mentality of a student thinking that he could work or think more intelligently and logically if the time has already been running out. Modern technologies like cell phone, internet, and television catch the attention and focus of the students in terms of doing school work. Facebook addiction as a form of leisure and going away from family or environmental problems has been accumulating throughout the daily lives of a number of students. More often than not, students blame their teachers about giving short deadlines and heavy assignments. Failure to meet submission deadlines is one of the causes why students get a low grade. Most teachers give a deduction in the grades if the student does not care with the period within which to prepare the task assigned. STATEMENT OF THE PROBLEM This study aims to solve these following questions: 1. What are the disadvantages of not passing projects on time? 2. What are the solutions to the problems bought by the disadvantages? 3. How do the students deal with the set deadlines? 4. What are the factors that make high school students of Diliman Preparatory  School neglect to meet deadlines? HYPOTHESIS â€Å"High school students of Diliman Preparatory School have difficulties in meeting deadlines because of their personal priorities.† IMPORTANCE OF THE STUDY The goal of this study is to help the faculty members to know and understand why students fail to meet submission deadlines. This thesis will also assist the students to know their weaknesses, to change and deal with difficulties in school especially when submitting projects. It aims to help further related topics conducted by students on their research work. Furthermore, we would like to know what might cause the problem on school work. Likewise, the researchers want to know the possible ways to prevent failure in submission deadlines. DEFINITION OF TERMS Addiction- to much usage of something Deadline- the time by which something must be finished or submitted Extra-curricular activites- non-academic activities in school Laziness- declined to work Peer pressure- social pressure by members of one’s peer group Procrastination- the act of delaying something Resources- an available means Time management- setting of priorities in a given time SCOPE AND DELIMITATION OF THE STUDY This study is only covers the reasons why high school students of Diliman Preparatory School fail to meet submission deadlines. Conduction of survey will be done from both honors and non honors classes. Random students will be chosen as a sample to avoid biased results. This will only be limited within the Diliman Preparatory School campus. No other people from different campus can be part of this study. REVIEW OF RELATED LITERATURE Procrastination or â€Å"intentional delay†?  By Amy Novotney Procrastination hinders many graduate students, but sometimes delaying work to plan ahead or take a break can be beneficial. Jenny Cartinella cleans her apartment. Cathy Webber does math puzzles. Matt Kressin checks sports scores, and Carmen Ramirez Walker updates her Facebook page. All of them are psychology students putting off other tasks they’re supposed to be doing. It’s a tough habit to break, particularly these days when the Internet allows students to escape dissertation-writing frustrations with the click of a mouse. A 2007 meta-analysis by University of Calgary psychologist Piers Steel, PhD, reports that 80 percent to 95 percent of college students procrastinate, particularly when it comes to doing their coursework (Psychological Bulletin, Vol. 133, No. 1). Graduate students may be better than undergrads at fighting off procrastination, but they’re still pretty good at putting things off. In a 1997 survey, University of Denver School of Education professor Kathy Green, PhD, found that procrastination was one of the top reasons doctoral students failed to complete their dissertations (New Directions for Higher Education Vol. 1,997, No. 99). â€Å"Procrastination is a natural part of graduate school,† says self-proclaimed postponer Kressin, a clinical psychology student at the School of Professional Psychology at Forest Institute in Springfield, Mo. â€Å"It’s so important to learn how to deal with it.† What triggers students to clean out closets or wax the car when it’s time to work on their statistics paper? Usually it’s self-doubt, says procrastination researcher and Carleton University psychology professor Timothy A. Pychyl, PhD. â€Å"As students, you’re always being pushed out of your depths—that’s what learning is,† Pychyl says. Graduate students worry about performing inadequately or fear their success may raise others’ expectations of them, he says. Other students may actually think they get a thrill out of delaying their work and believe they work best under pressure, though that’s not borne out in the experimental data, says DePaul University psychology professor Joseph Ferrari, PhD. Several studies in Steel’s 2007 meta-analysis suggest procrastination is negatively related to overall GPA, final exam scores and assignment grades. â€Å"Students seem to remember the one time that maybe waiting until the last minute did pay off with a good grade, but they  forget the other nine times when it didn’t,† Ferrari says. Procrastination can also take a toll on a student’s mental health and well-being. In one 2007 study, Florida State University psychologists Dianne M. Tice, PhD, and Roy F. Baumeister, PhD, examined procrastination among students in a health psychology class. They found that early in the semester, procrastinators reported lower stress and less illness than non-procrastinators, but that late in the term, procrastinators reported higher stress and more illness (Psychological Science, Vol. 8, No. 6). Educational psychologist Bruce W. Tuckman, PhD, has devoted much of his career to helping procrastinators learn how to get to work. As director and professor of the Ohio State University W.E. Dennis Learning Center, Tuckman teaches a course on learning and motivation strategies that 1,000 students attend each year. The course teaches students psychological principles and theories about achievement, motivation, self-regulation and information processing. Students also complete a questionnaire asking about which of 15 common rationalizations (see sidebar) for procrastination they use most often. They then learn about the most common reasons for procrastination, including a fear of failure, and several actions to take to ensure they meet their deadlines (see sidebar). In a paper he presented at this year’s American Educational Research Association annual meeting, Tuckman provided evidence that the course may really work: Over seven years, students who took the class ended up with higher grade point averages—typically about 0.5 points higher in the semester after the course. They also reported higher college retention and graduation rates than a control group of matched students who did not take the course. â€Å"It really makes a significant difference,† he says. Yet a small subset of researchers proposes that not all procrastination behaviors are harmful or lead to negative outcomes. In a 2005 study in The Journal of Social Psychology (Vol. 145, No. 3), Jin Nam Choi, PhD, a business professor at Seoul National University in South Korea, differentiated between two types of procrastinators: passive procrastinators, who postpone tasks until the last minute because of an inability to act in a timely manner, and active procrastina tors, who prefer the time pressure and purposely decide to delay a task but are still able to  complete tasks before deadlines and achieve satisfactory outcomes. Choi and co-author Angela Hsin Chun Chu, a doctoral student at Columbia University, tested the 12-item scale they developed to distinguish the two procrastination types among a group of 230 undergraduates from three Canadian universities. They found that although active procrastinators reported the same level of procrastination as their traditional or passive counterparts, they demonstrated a productive use of time, adaptive coping styles and academic performance outcomes that were nearly identical to—and in some cases even better than—those of non-procrastinators. In a study published in April in the same journal, Choi and McGill University organizational behavior doctoral student Sarah V. Moran developed and validated an expanded measure of active procrastination and confirmed the 2005 findings. â€Å"From my own life and findings from these studies, I believe that procrastination characterized by these four effects—outcome satisfaction, preference for pressur e, intentional decision and ability to meet deadlines—is beneficial for individual well-being and performance,† Choi says. But graduate students shouldn’t view this research as a free pass to spend hours on Facebook when they should be developing a bibliography for their thesis, merely because they think they’re doing it purposefully, Pychyl says. He argues that Choi’s research points out the positives of intentional delay, which can be a necessary part of managing daily tasks while pursuing our goals, he says. â€Å"Delay and procrastination are not the same things,† Pychyl says. â€Å"Let’s not confuse deliberate, thoughtful delay of action with the lack of self-regulatory ability known as procrastination.† Instruments, Tools and Techniques We use questionnaire as our survey forms for this study. Random selection of 50 respondents was done in order to get unbiased result. We gather information from the internet in order to find related studies in our research. Data analysis and procedure The survey forms which are approved by the principal asked the respondents if they like doing projects, how many projects did they usually do in a quarter, what are the reasons why teacher set deadlines, how long is the submission of project-making prior to submission, what are the reasons why students fail to meet submission deadlines, and what is the possible solution in order to help the students meet submission deadlines. After getting the information needed, we tallied and used the proper formula to interpret the data and make conclusion. Sampling Procedure We used random as a sampling technique, wherein we chose randomly a subset of individuals from a larger set. Each individual is chosen randomly in every year level by chance. Statistical Treatment We use percentage method and ranking scale for Statistical method. Manual computation took place because we need to rank the reasons of failure of meeting submission deadlines. SUMMARY Most of the students don’t like doing projects. Usually they do 4-6 projects in a quarter. It’s good to know that majority of them meet submission deadlines. They think that teacher’s give projects to teach them proper time management. The duration of project making prior to submission deadline is commonly 2 weeks. Many of the respondents ranked laziness as the main reason why students don’t meet deadlines and setting priority is the best way students think in order to submit requirements on time. CONCLUSION Based on the results of our data, we can conclude that laziness is the main factor why students fail to meet submission deadlines. Laziness may lead to lack of time management, technology addiction, and other factors stated above. Lack of allotted time for project making affects the student’s performance. Having many projects and lack to time may lead to student’s dilemma. RECOMMENDATION We suggest for the next researchers to have a broad study about the solutions in order to help students meet submission deadlines. For the faculty members and school administrators, we recommend conducting a study or survey among

Macedonia essays

Macedonia essays Macedonia, Former Yugoslav Republic, is a country in southeastern Europe, on the Balkan Peninsula. A former constituent of Yugoslavia, it declared its independence in November 1991. It is strategically set at the cross roads of Balkan roots and Romans were first to recognize importance of its location and made a city there. The Former Yugoslav Republic of Macedonia is completely landlocked and is bounded by Serbia, Bulgaria, Greece and Albania. The largest lake is Ohrid, which town of Ohrid became a center of culture and enlightenment in the ninth century and the most powerful spiritual metropolis in the Slavonic world. The FYROM is rich in natural resources like zinc, nickel, chromium, iron, copper etc. The climate is mainly continental. Macedonia has population of over two millions of people. Macedonian Slavs constitute nearly two-thirds of the population. Ethnic Albanians, who practice Islam and speak Albanian, are the largest minority in the republic, making up 22 percent of the population. Of the six republics of Yugoslavia, Macedonia was by some measures the least economically developed. In the first half of the 1990s the economy suffered from trade embargoes, imposed on all the republics of the former Yugoslavia in response to the conflicts that had developed in the region. Agriculture and the coal industry allow the republic to provide for the basic needs of its populace. The country has traditionally been an exporter of farm products such as sugar beets, fruits, vegetables, cheese, lamb, and tobacco. Tourism is also an important economic factor. Macedonia was the only former Yugoslav state that had not experienced a war on its ground. The independence was achieved without a single bullet being shot. However the northern Albanian corridor progressively became theatre of clashes between Albanian pro-independence groups and Macedonian armed forces. This fin ...

Help Children Who Are Chronic Liars Tell the Truth

Help Children Who Are Chronic Liars Tell the Truth Special educators will undoubtedly meet and teach students who seem to have difficulty telling the truth. Some of them may blame others to avoid getting in trouble, while some children may embroider elaborate stories as a means to join conversations. For other children, chronic lying may be part of an emotional or behavioral disorder. Behaviors and Coping Mechanisms The child who exaggerates, tells lies, or distorts the truth does so for a variety of reasons. A behavioral (ABA)  approach will always focus on the function  of the behavior, which in this case, is the lying.  Behaviorists identify four basic functions for behavior: avoidance or escape, to acquire something they want, to get attention, or for power or control. The same is true of lying. Often, children have learned a specific set of coping mechanisms. These are learned to avoid bringing attention to the childs inability to perform academically. These coping mechanisms also may come from children being raised by families that have poor coping mechanisms, mental health issues, or addiction problems. Children That Have Difficulty Telling the Truth Avoidance or escape. Students will often lie to avoid or escape a task they dont want to do or to avoid consequences that come with not completing an assignment or homework. If a student comes from a punitive home or has only experienced school as a punitive environment, it is common for students to lie. They do this to avoid the kind of punishment or shaming they have experienced at home or in a general education classroom, such as a teacher screaming. Acquire something they want. Everyone sometimes  shades the truth to get something they want. Children from homes that cannot or will not provide coveted items often steal, and then lie, in order to get items they would not generally have access to. This may include bright pencils, erasers in fun shapes, or highly desirable toys or games, such as Pokemon cards.   Attention. Chronic lying often falls in this category, though what a child may exhibit is, in  fact, poor social skills and the desire to command the attention of other students. They may create elaborate or fantastical stories that have no basis in truth but are a response to something the teacher or another student has said. Whether the purpose is to get attention by making extraordinary claims (my uncle is a movie star), or fantasy (I went to Paris with my cousins), positive attention for real accomplishments will reinforce correct and truthful behavior.   Power. Students who feel powerless or out of control may use lying in order to control the teacher, his or her peers, or another significant adult. Students may want to get their classmates in trouble, sometimes breaking or ruining something in the classroom on purpose. Chronic or habitual liars rarely feel good about themselves. It is recommended to look for patterns in the childs lying. Consider if the lying only occurs at specific times or in specific situations. When one has identified the function or purpose of the behavior, they can plan appropriate interventions.   12 Interventions and Tips Always model telling the truth and avoiding little white lies.In small groups, role-play with students on the value of telling the truth. This will take time and some patience. Identify telling the truth as a classroom value.Role-play the potentially devastating consequences of lying.Do not accept excuses for lying, as lying is not acceptable.Children should understand the hurtful consequences of lying and whenever possible, they should apologize for lying.Logical consequences need to be in place for the child who lies.Children will lie to protect themselves from the punishment of scolding. Avoid scolding but maintain a calm demeanor. Thank children for telling the truth. Apply a lesser consequence for a student who takes responsibility for their actions.Do not punish students for accidents. Cleaning up or apologizing should be the most appropriate consequence.Children need to be part of the solution and consequences. Ask them what they are prepared to give or do as a result of the l ie. Teachers can explain to the child that what he or she did is the problem. Teachers should reinforce that its not the child, but what he or she did that is upsetting, and explain why the disappointment is there.Catch the chronic liar telling the truth and commend them.  Avoid lectures and quick, irrational threats.

Differentiating Between Market Structures Essay

Differentiating Between Market Structures - Essay Example The attraction of the consumers is ensured through high quality products. The products where the company specializes in are not available easily in the market and therefore the company has the opportunity to cement the consumer base. The company can thus control the bargaining power of the consumers. The needs of the consumers can be readily analyzed and they are assisted in taking the advantage of the buying opportunities. The customers are driven towards the shops with the help of the discounts offer. The supply chain managers of the company can recognize the importance of the customers in their business. They are aware that attracting more customers will involve more sales which in turn mean more revenue and profits. The customers are retained through the modes of product variety and low costs. The services offered are efficient and ensures that customers do not queue up in the shops of the competitors. The customer loyalty has been gained by the company through the modes of custo mer retention and widening up more opportunities for the customers which increases the customer sovereignty and the customers have the option to choose the products that suit their preferences. Competitors never got the chance to drive away consumers from Kedler Fine Foods. In order to compete effectively the competitors are forced to make additional expenses in terms of marketing and advertisements. Competitive strategies Branding ensures that the customers associated with the company believe in innovation and quality. The customers want value for money and so the company engages in providing top quality support to them. The efficient delivery system has paved the way for higher profits while the lack in innovation can lead to reduced sales and revenue. The company has been able to invent new product styles and effective delivery system upon placement of orders. Internet marketing is the strategy that was adopted by the company to promote the products. The website offers informatio n on a variety of products, details on delivery system and some other information that may be necessary for the customers (Porter, 1985). The online customer relationship is an effective way of managing the business and to deal with the customers in prompt fashion. Positioning is a strategy that tends to increase profits. The company enjoys the top position in offering fine quality products to the customers who demand quality with competitive prices. The company targets the middle class customers and focuses to cement the customers’ base with time. Market Structure The company operates in the market of perfect competition. A large number of small firms comprise the market for perfect competition. Each firm is small compared to the entire market. The comprising firms set the identical products. The customers as well as the firms are well informed about the prices. In the short run the firms can change only the variable factor namely labor. The other decisions are predetermined . In the long run the firms have the potential to change their scale. In the short run when the existing price is less than the average cost curve it is better for the firm to close down. Several buyers are present in this market. The market offers products that are substitutable. There are no barriers to entry and therefore provides a level playing field for the new entrants (Etro, 2009). The forces of demand and supply determine the prices of the products and since the company under

Analyis Essay Example | Topics and Well Written Essays - 1000 words

Analyis - Essay Example His tempers during the play make him so bitter and emotional making him do and say things without thinking of the consequences. Hamlet’s father’s death is the reason behind him acting all crazy and angry. He is planning to revenge for the death of his father, so his acting crazy is actually part of the plan. However, his antic disposition leads him into making very insane decisions, which may prevent him from administering his initial plan. As he is making sure he makes it believable that he is mad, some of his actions mess up his plans, and he has to work towards making it possible. After the death of King Hamlet, his father, he immediately starts acting all crazy. This was also powered by the fact that Hamlet did not get a chance to mourn his father. He was supposed to accept the news and carry on with life. Hamlet could not come into terms with the fact that his father was dead, and it seemed so fine. He was actually not allowed to mourn at all. His mother and uncle would say heartbreaking things to him, and this would make him feel so bad. His Uncle Claudius then married his mother and they carried on with life so well like nothing had happened. These events happen so fast and Hamlet cannot really understand why his father died, and why his mother moved on so fast with no pain of loss. He is therefore distracted from that moment and starts his antic disposition. ... He even threatens Marcellus and Horatio that he will kill them if they do not let him go. They finally agree to let him leave but follow him closely. The ghost seen by Hamlet is the first thing that proves his insanity through his antic disposition. Hamlet decides to follow the ghost to wherever he will be led to; ignoring the fact that he can be exposing himself to great danger. Hamlet’s antic disposition starts to practically control his mind when he decides to follow the ghost. He does not realize that he is risking his life by doing that, and this shows that he is actually going mad. It could be impossible for Hamlet to follow the ghost without realizing the risk if he was sane. This action thus marks the beginning of a series of events that are controlled by his antic disposition, which could lead to actual insanity. According to Marcellus, the appearance of the ghost meant that there was something very wrong with the state of Denmark. It meant that the worst was about to happen. Hamlet’s antic disposition would not allow his mind to think straight and figure out why the ghost was there. Instead, he was so curious, anxious and eager to finding out what the ghost had to say. In that case, Hamlet did not prepare himself for what would become of the ghost’s visit. A lady by the name Ophelia was the love target for Hamlet. He showed love to her and spent as much time with her as he could. He would assure her of his love towards her and give her promises. Ophelia was so excited by the fact that the prince of Denmark loved her. She was always there for him, to listen to and make him happy. She was fully convinced that Hamlet was in love with her, but later her father and brother told